The Autel MaxiIM IM608 II is the leading solution for professional key programming. This FAQ delivers rapid solutions for VCI connectivity, OBD communication, and XP400 Pro hardware troubleshooting. By following these expert steps, technicians can eliminate downtime and optimize performance for the latest vehicle protocols.
- System & Software
Q: Why does the tablet show an "Your AUTEL tool has been offline for more than 30 days. Please reconnect it to verify your account" prompt?
A: It can be solved by performing a network synchronization.
Q: What do red fonts on car software indicate?
A: They signify that the software needs to be updated.
- Connectivity & Hardware
Q: How to fix JVCI/VCI Bluetooth connection issues?
A: 1. Restart the tablet and VCI with a full battery.
2. Remove paired devices and re-bind.
3. If issues persist, upload logs; hardware faults require factory repair.
Q: What to do if OBD communication fails?
A: 1. Test on another vehicle.
2. Replace the OBD cable.
3. Replace the JVCI/VCI box.
4. Return to factory if still unresolved.
- Key Programming & XP400 Pro
Q: Why can't the XP400 Pro recognize keys or chips?
A: 1. Check chip type and fixture direction.
2. Clean contacts and replace the USB cable/power supply.
3. Check key battery; use APB112 for encrypted chips.
4. If failed, the XP400 Pro hardware is faulty.
Q: How to fix Audi MQB "Server computation failed. Please contact the dealer! Error code:1001"?
A: 1. Update to system ≥ V5.10.
2. Use Advanced Mode to upload VIN/SN for PIN/CS.
3. Use Expert Mode to manually input data and create the dealer key.
- Advanced Services & Comparisons
Q: Why do Mercedes/BMW modules fail to write or restore?
A: 1. Update software and JVCI firmware.
2. Ensure a 12V regulated power supply for BMW CAS/ELV and Mercedes EIS/ESL.
3. Older models (W210/W208) may require special tools for processing.
Q: What are the main differences between IM608 Pro and Pro2?
A: 1. IM608 Pro2 (JVCI+): Built-in DoIP/CAN FD , password-free read/write for many CAN systems , and faster performance.
2. IM608 Pro: Requires external DoIP boxes for new Mercedes/BMW models.
3. Recommendation: Use Pro II for high-end European and American vehicles.
Read also
Autel IM608 Pro II Common FAQs & Troubleshooting
http://blog.autelshop.de/autel-im608-pro-ii-common-faqs-troubleshooting/
Technical Support
Email: sales@AutelShop.de
Wechat: +86-13429866263
Whatsapp: +86-13429866263
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