When customers inquire about purchasing new Autel IKEY Remotes, the following original factory key details must be verified. Providing this information ensures compatibility and a smooth replacement process.
Key Info Required:
- The Original Key Information
Including:
1. Vehicle Identification
Nameplate details and VIN code of the vehicle.
2. Chip Type Identification
Use an Autel KM100 or similar device to determine the chip type in the original key.
3. Original Factory Key Details
(1) Silk-screened information inside the key housing (e.g., FCCID/OE details).
(2) A clear photo of the front side of the original factory key.
4. Frequency Detection
A photo showing the key frequency as detected by an Autel KM100E device.
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Why This Matters
Providing accurate original key information ensures the new Autel IKEY functions correctly with the vehicle. Customer service should confirm these details before processing the order to avoid compatibility issues.
By verifying these details, customers receive a seamless key replacement experience.
Contact Info:
Email: sales@AutelShop.de
Wechat: +86-13429866263
Whatsapp: +86-13429866263
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