Issue: After updating an Autel MK808BT Update Service device (with French language already authorized), all vehicle models show the error message:
- English: “If the required vehicle model is not available in the tool, download the updates.”
- French(Original): “Si le modèle de véhicule requis n'est pas disponible dans l'outil, téléchargez les mises à jour.”
This issue can be fixed by switching the device language from French to English and then switching it back to French, or by using English mode directly to restore normal software display.
Technical Explanation
The issue is related to a language setting state mismatch after update when multiple language packs are enabled.
Diagnostic / Action Steps
- Open Autel MK808BT device language settings.
- Switch the language from French to English, then back to French.
- Verify whether vehicle models display correctly.
- Alternatively, keep the device in English and recheck software availability.
Final Result
After resetting the language state, the vehicle model list is restored and the update functions normally.
Technical Support
Email: sales@AutelShop.de
Wechat: +86-13429866263
Whatsapp: +86-13429866263
Website: www.autelshop.de
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