Problem: A customer used the Autel MaxiIM KM100E to clone a BMW TIRIS DST 4D chip but encountered a “Query failed” error. Does the KM100 support this chip?
Engineer Answer: Yes. The Autel KM100E supports BMW TIRIS DST 4D chip cloning. The error was caused by using unstable aftermarket chips, not by a lack of device support.
Solution
- Upload the device datalog for analysis by Autel engineers.
- After analyzing the datalog, Autel engineers confirmed that the cloning function was supported and successfully completed the cloning operation.
- Use the Autel AT100 Chip for cloning. It is recommended to ensure stable operation and successful cloning.
Final Result
With assistance from Autel engineers, the issue was solved. The customer ordered Autel AT100 super chips for future use.
Technical Support
Email: sales@AutelShop.de
Wechat: +86-13429866263
Whatsapp: +86-13429866263
www.autelshop.de
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