Fix Autel Maxisys PRO McLaren Spider Diagnostic Error 11003/10008

Problem: When attempting to diagnose a McLaren Spider MP4 12C with the Autel Maxisys PRO, one user has encountered two common error codes:

 

"11003- failed to access to the service address! Please check the network!"

"10008- failed to access to the service address! Please check the network!"

 

These errors prevent the tool from communicating with the vehicle's systems.

Solution

1. Renew Your Software Subscription

Error 11003 typically indicates an expired software subscription. The Autel Maxisys PRO requires an active update plan to access manufacturer-specific diagnostics.

 

Action Required:

Purchase or renew the One-Year Update Service for Autel Maxisys PRO to restore full functionality.

2. Check Vehicle Model Year Compatibility

The Autel Maxisys PRO currently supports diagnosis only for 2012–2014 McLaren Spider models. If the vehicle is outside this range, the tool may return error 10008 or 11003.

 

Action Required:
Verify the model year of your vehicle. If it's a 2012–2014 model and errors persist, ensure your software is up to date via a valid subscription.

Pro Tip: 

Keep your Autel Automotive Diagnostic System Tool subscribed and updated to avoid connectivity issues and ensure broad vehicle coverage.

For more info on Autel software plans, visit: Autel Software Subscription

 

Additional Support

If issues continue, reach out to Autel technical support:

Email: sales@AutelShop.de

Wechat: +86-13429866263

Whatsapp: +86-13429866263

 

www.autelshop.de